It seems that many, if not most, of us are much quicker to complain or criticize than we are to compliment or say thank you for a good job. I am going to buck that trend to compliment and thank the Catawba County Public Health Department and all their associates, volunteers, nurses, administrative personnel, everyone involved in the Covid-19 vaccine distribution.
When I see the long lines in neighboring counties and elsewhere in the country waiting to receive their vaccination, the more thankful I am to have an efficient health department. We (my wife and I) just finished our second COVID-19 vaccine shot and must say how pleased we are with the whole process. Yes, because the phone lines were so busy, seemingly all the time, it was somewhat of a PITA to get through and talk to a live warm human. But once we did it was smooth sailing.
Although she had to be tired of talking to grouchy old men aggravated at the world for not getting their calls answered, the lady was most pleasant and helpful and in a matter of minutes we had an appointment for our first shot. Our appointment was at 12:05 PM and she was careful to warn us that timing was important – “Do not arrive early, do not be late, walk up to the registration desk at 12:05 so as not to create a waiting line.” We did just that.
When we arrived at 12:05 we walked directly to the registration desk, answered a few questions, got our second appointment and from there went directly to the immunization booth. There we were jabbed and sent to the “observation” room for 15 minutes. The second appointment was a duplicate of the first. From car door closed to car door open was less than 30 minutes. Except for the post shot ”observation” there was no wait — anywhere — either time.
We were most pleased with the entire process. It was well organized, adequately staffed by efficient and caring professionals and/or volunteers. Thank you, Catawba County. Your procedures should serve as a model for other counties. But do not let them have your people, they are great!
Larry & Brenda Eckard