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Audiology Viewmont Audiology Dr. Gordon L. Fletcher, Au.D. 336 10th Avenue ne • hickory nc 828-322-4327 Dr. Gordon L. Fletcher, Au.D. Question: I have no problem hearing some voices. However, there are other voices I can’t understand at all. Why does this occur? Answer: Your complaint is often a sign of hearing loss. It is possible to have hearing that is normal for some pitches of sound and abnormal for others. Think of your hearing as a piano keyboard. On a piano, low pitched sounds begin with keys on the left side. As one moves to the right, keys become higher in pitch. If some keys don’t work correctly in the higher range, it doesn’t mean keys in the lower range are malfunctioning. So it is with the ear. If a voice is pitched with more sound energy stimulating regions where your hearing is normal, it will be easier to understand. If a voice has sound energy pitched in regions where your hearing is not normal, it will be more difficult to understand. Individuals with high frequency hearing loss often report they can hear a male or lower pitched voice with no problem but can’t distinguish a female or child’s voice which is higher in pitch. Your complaint indicates a possible hearing problem and you should have your hearing evaluated.